Privacy policy

Last updated: June 11, 2026 UglyCute Plushies operates this store and website, including all related information, content, features, tools, products and services, to provide you with a curated shopping experience (the "Services"). This store is powered by Shopify, which enables us to deliver the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase products or communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern regarding the collection, processing and disclosure of your personal data. Please read this Privacy Policy carefully. By accessing and using our Services, you acknowledge that you have read and understood how your information is collected, used and disclosed as outlined below. ## Personal Information We Collect or Process The term "personal information" refers to data that identifies you or can be reasonably linked to an individual. It does not include anonymous or de-identified data. Depending on your interaction with our website and applicable laws, we may collect and process the following information: - Contact details: name, residential address, billing address, shipping address, phone number and email address. - Financial information: payment card details, account information, transaction records, payment confirmations and other payment-related data. - Account information: username, password, security questions and personal preferences. - Transaction information: items you view, add to cart, wishlist, purchase, return, exchange or cancel, and your order history. - Communication content: messages and information you send to our customer support team. - Device information: device type, browser, network data, IP address and other unique device identifiers. - Usage information: your browsing behavior, access time and interaction with our website. ## Personal Information Sources We collect personal information from the following sources: - Directly from you when you register, place orders, contact support or voluntarily provide information. - Automatically via our website, including cookies and similar tracking technologies when you browse our store. - From our service providers, business partners and authorized third parties who assist us in operating the business. ## How We Use Your Personal Information We use your personal information for the following legitimate purposes: 1. **Provide and improve Services** Process payments, fulfill and ship orders, handle returns and exchanges, maintain your account, remember your preferences, recommend products and optimize our overall shopping experience. 2. **Marketing and Advertising** Send promotional emails, messages and online advertisements based on your browsing and purchasing activity. 3. **Security and Fraud Prevention** Verify account identity, protect payment security, detect fraudulent or illegal activities and safeguard our website and users. 4. **Customer Communication** Reply to your inquiries, provide after-sales support and maintain regular business contact. 5. **Legal Compliance** Follow applicable laws, respond to official legal requests, resolve disputes and enforce our store terms and policies. ## How We Disclose Personal Information We will only share your personal information in the following situations: - With Shopify, payment processors, logistics providers, IT service teams and other third-party vendors who perform services on our behalf. - With marketing partners to deliver targeted advertisements, in accordance with their own privacy policies. - When you explicitly consent or request us to share your information. - For corporate restructuring, merger, bankruptcy or to comply with legal obligations, court orders and law enforcement requirements. You may opt out of targeted advertising and data sharing where permitted by law. ## Relationship with Shopify Our website and services are hosted by Shopify. Your data will be transmitted to and processed by Shopify to operate, maintain and improve our Services. Shopify may also use your data for its own enhanced features. To learn more about Shopify’s privacy rules and user rights, please visit: https://privacy.shopify.com/en ## Cookies & Tracking Technologies We use cookies and similar tracking tools to improve website performance, remember your preferences, analyze traffic and support our data collection functions. You may manage or disable cookies through your browser settings. Our cookie banner will notify you and obtain your consent when you first visit our site. ## Third Party Websites and Links Our website may contain links to third-party platforms. We are not responsible for the privacy policies, content or security of external websites. Please review their rules separately before using third-party services. ## Children's Data Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from minors under 13. If you believe we have received data from a child, please contact us immediately for removal. We do not sell personal information of users under 16. ## Security and Data Retention No online security system is completely invulnerable. We take reasonable technical measures to protect your personal data during transmission and storage. We retain your personal information only for as long as necessary to provide services, fulfill legal obligations, resolve disputes and enforce our policies. ## Your Rights and Choices Based on your location, you may have the following rights regarding your personal information: - Right to access, correct or delete your personal data - Right to data portability - Right to opt out of data sale and targeted advertising ### Global Privacy Control (GPC) & CCPA Compliance If you enable the Global Privacy Control (GPC) signal on your browser, we will automatically recognize it as a valid opt-out request for data sale and targeted advertising for your current device and account, in compliance with California Consumer Privacy Act (CCPA) and other U.S. state privacy laws. Learn more about Global Privacy Control: https://globalprivacycontrol.org/ We do not recognize other "Do Not Track" signals from browsers. You may unsubscribe from promotional emails at any time via the unsubscribe link in our messages. We will still send essential service emails related to your orders and account. We will not discriminate against users who exercise their privacy rights. We may verify your identity before processing your requests. You may also appoint an authorized agent to submit requests on your behalf with valid authorization proof. ## Complaints If you have concerns or complaints about how we process your personal information, please contact us. You may also file a complaint with your local data protection authority if applicable. ## International Data Transfers Your personal information may be transferred to and processed outside your residing country. For data transferred out of the European Economic Area or the United Kingdom, we adopt standard data protection clauses to ensure data security. ## Changes to This Privacy Policy We may update this Privacy Policy occasionally due to business adjustments or legal requirements. The revised version will be posted on this page with an updated effective date. ## Contact If you have any questions about this Privacy Policy or our privacy practices, please contact us via email: jhluglycute@gmail.com